Cookie Policy
Last Updated: January 2025
At selantrivoxa, we believe in transparency about how we collect and use data when you visit selantrivoxa.com. This policy explains what tracking technologies we use, why we use them, and how you can control your preferences.
Cookies are small text files stored on your device. They help us remember your preferences and understand how you interact with our taxation consulting services.
What Are Cookies and Why Do We Use Them?
When you visit our website, we place small data files on your computer or mobile device. Most websites do this. These files serve several purposes that make your experience smoother and help us provide better taxation consulting services to Australian businesses.
We use cookies to remember your preferences between visits, keep you logged into secure areas of our site, and understand which services interest you most. Some cookies are essential for basic functions like accessing your account or submitting a contact form. Others help us learn what content is most valuable so we can create more of it.
Types of Cookies We Use
Essential Cookies
These are necessary for our website to function properly. They enable you to navigate the site, use secure areas, and access our services. Without these, basic features won't work.
Functional Cookies
These remember choices you make to give you a better experience. They might remember your location preference or whether you've dismissed certain notifications.
Analytical Cookies
We use these to understand how visitors use our site. Which pages do people read? Where do they spend time? This helps us improve our content about business taxation.
Marketing Cookies
These track your visit across websites to build a picture of your interests. They help us show you relevant information about our consulting services when appropriate.
Specific Tracking Technologies on selantrivoxa.com
Session Management
We use session cookies to keep you logged in when you access secure areas of our site. These expire when you close your browser. If you're reviewing your tax documents or accessing personalized recommendations, these cookies make sure you don't have to re-authenticate every time you click to a new page.
Performance Monitoring
Our analytics cookies collect information about how you use selantrivoxa.com. We track things like which pages you visit, how long you stay, and what links you click. This data is aggregated and anonymous. It helps us see patterns like "most people who visit our services page spend three minutes reading about GST compliance."
Preference Storage
When you customize settings on our site, we store those choices in cookies. This might include your preferred contact method, whether you want to see certain notifications, or if you've already completed an action like downloading a tax guide.
How Cookies Enhance Your Experience
- Remembering form information so you don't have to re-enter details when requesting a consultation
- Keeping track of items in your resource library or saved articles
- Understanding which topics interest you so we can suggest relevant content
- Measuring how well our educational content performs so we know what's helpful
- Preventing spam and fraudulent activity on contact forms
- Enabling social media sharing features when you want to share our resources
Detailed Cookie Information
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| domain_session | Maintains your active session while browsing our site | Until browser closes | Essential |
| user_preferences | Stores your site customization choices | 12 months | Functional |
| analytics_tracking | Collects anonymous usage data for site improvement | 24 months | Analytical |
| form_progress | Saves partially completed forms so you don't lose information | 7 days | Functional |
| consent_status | Records your cookie preferences | 12 months | Essential |
| referral_source | Tracks how you found our website | 30 days | Marketing |
Managing Your Cookie Preferences
You have full control over which cookies you accept. Most browsers allow you to refuse cookies entirely or delete existing ones. Keep in mind that blocking essential cookies will affect site functionality.
Here's how to manage cookies in popular browsers:
Third-Party Cookies
Sometimes other companies set cookies when you visit selantrivoxa.com. This happens when we embed content from external services or use tools that help us analyze site performance.
For example, if we embed a video explaining tax strategies, the video platform might set its own cookies. Or our analytics provider might place cookies to help us understand traffic patterns. We carefully select third-party services and require them to handle data responsibly.
You can typically manage third-party cookies through your browser settings or by opting out directly with the service provider.
Data Retention and Your Rights
Cookie data is stored for varying periods depending on its purpose. Session cookies disappear when you close your browser. Others might last weeks, months, or until you manually delete them.
Under Australian privacy laws, you have rights regarding your personal data. You can request to see what information we've collected, ask us to delete it, or withdraw consent for certain tracking activities. Essential cookies for security and basic functionality may need to remain active for the site to work properly.
If you want to exercise these rights or have questions about our data practices, get in touch with our team at SHOP 3015, LEVEL 3 WESTFIELD PARRAMATTA, Church St, Parramatta NSW 2150.
Updates to This Policy
We review this policy regularly and update it when we change how we use tracking technologies. When we make significant changes, we'll notify you through a prominent notice on our website or via email if you're a registered user.
The date at the top of this page shows when we last revised this policy. We encourage you to check back periodically, especially if you want to stay informed about how we protect your privacy.
Questions About Our Cookie Policy?
We're here to help if anything isn't clear. Reach out to our team at contact@selantrivoxa.com or call us on +61488000370. We're happy to explain our practices in plain language.
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